This Privacy Policy and Terms of Use (“Policy”) applies to the mobile application ArkMate (“App”), published by Veloxity Core (“we”, “us”, or “Publisher”). By downloading, installing, accessing, or using the App, you agree to this Policy. If you do not agree, do not use the App.
ArkMate is a companion utility for ARK: Survival Ascended / Evolved players. It helps you manage trackers, resource calculators, blueprints, dino library / best states, theme preferences, optional cloud backup, Free-tier limits, Ad Boost via rewarded ads, and Premium entitlements.
This Policy covers privacy practices, advertising, payments, refunds, acceptable use, anti-tampering, entitlement revocation, and related terms. Store-platform rules (Google Play / Apple App Store) may also apply to billing; where this Policy is stricter for our entitlements, this Policy controls our grant of Premium features inside the App.
Depending on how you use the App, we and our service providers may process the following categories of information:
App content you create: trackers, calculators, blueprints, folders, dino records, notes, filters, and similar local data stored on your device (and in your cloud account if you enable backup).
Device and technical data: device model, OS version, app version, locale/timezone, anonymous or pseudo-anonymous device identifiers used for support tickets, crash/diagnostic signals where available, and network-related metadata (such as approximate IP-derived location) when you contact Support or when servers verify Premium.
Purchase data: product identifiers (for example arkforge_premium), purchase/order tokens, and entitlement status processed through Google Play Billing (and any future store billing we enable). We do not receive or store your full payment card number.
Advertising data: when rewarded ads are shown, Google AdMob and its partners may collect advertising IDs, IP address, device info, and ad interaction data to serve, personalize (where permitted), and measure ads.
Support submissions: name, email, request type, message body, and related metadata you choose to send through in-app Support.
Cloud backup credentials/tokens: handled by Google Sign-In / Google Drive or Apple iCloud APIs on your device. Backup files reside in your own cloud storage under your account controls.
We use information to: provide and operate App features; enforce Free, Ad Boost, and Premium limits; verify and restore legitimate purchases; show rewarded ads and measure Ad Boost; process Support requests; improve reliability and security; detect fraud, abuse, piracy, or modification; comply with law; and communicate about critical service or policy changes when appropriate.
We do not sell your personal information as a standalone product. Advertising partners may process data for their own advertising purposes as described in their policies.
The Free tier may limit how many trackers (per type), blueprints, calculator records, and dino types you can fully edit. Extra records may remain visible but read-only.
You may watch a rewarded advertisement (served by Google AdMob) to activate Ad Boost, which temporarily raises Free-tier edit caps for a limited duration. Watching additional ads may extend Boost time according to App rules then in effect.
AdMob and partners may use cookies, advertising IDs, and similar technologies. In the EEA/UK and other regulated regions, consent may be collected via Google’s User Messaging Platform (UMP) before personalized ads. You can manage applicable ad privacy options in the App when required by UMP, and in your device advertising settings.
We are not responsible for third-party advertiser content. Do not interact with ads in ways that violate Google Ads / AdMob policies (including clicking your own ads). Invalid traffic may result in account or Ad Boost restrictions.
Premium (and any future paid plans or subscriptions we offer) is sold through the applicable store billing system (currently Google Play Billing for Android). Prices are shown in the App and charged by the store; tax may apply based on your region.
Premium unlocks higher or unlimited edit capacity and related benefits described on the Plans / Purchase screen at the time of purchase. Feature details may change as the App evolves; continued entitlement does not guarantee that every historical feature remains unchanged.
Purchase tokens may be verified on our servers to grant or restore entitlement across devices linked to the same purchase account. You must use a valid store account and keep network access available when the App needs to refresh entitlement status.
ALL PREMIUM PURCHASES, PAID UPGRADES, AND ANY SUBSCRIPTIONS OR IN-APP ENTITLEMENTS SOLD FOR ARKMATE ARE FINAL AND NON-REFUNDABLE TO THE MAXIMUM EXTENT PERMITTED BY LAW.
By completing a purchase you acknowledge that: (a) digital goods may be delivered immediately; (b) you waive any cooling-off / withdrawal right where such waiver is legally allowed for digital content; and (c) Veloxity Core will not provide refunds, returns, exchanges, or chargeback cooperation for buyer’s remorse, unused time, change of mind, device changes, accidental purchases, or dissatisfaction with Free/Boost limits or feature design.
If the store platform (Google Play / Apple) independently issues a refund under its own policies, we may revoke Premium (and related paid entitlements) in the App without notice once we detect the refund or invalid entitlement. Platform-mandated consumer rights in your country remain unaffected where they cannot be waived.
You may not modify, reverse engineer, decompile, patch, hook, inject, emulate, pirate, redistribute, or otherwise alter the App, its binaries, entitlements, ad SDK, billing flow, or server responses, except to the limited extent applicable law expressly allows.
IF WE DETECT OR REASONABLY SUSPECT ANY MODIFICATION, TAMPERING, FRAUD, PIRACY, INVALID PURCHASE TOKEN, ABUSE OF ADS OR SUPPORT, OR CIRCUMVENTION OF FREE / BOOST / PREMIUM LIMITS, WE MAY IMMEDIATELY SUSPEND, LIMIT, OR PERMANENTLY CANCEL YOUR PREMIUM PURCHASE, SUBSCRIPTION, AD BOOST, OR OTHER ENTITLEMENTS AT ANY TIME WITHOUT PRIOR NOTICE AND WITHOUT REFUND.
We may also refuse service, block devices or accounts, invalidate local unlock flags, and require re-verification. These actions are in addition to any remedies available under law. Attempting to restore a revoked entitlement through unauthorized means is a further violation of this Policy.
Optional cloud backup uploads App data you choose to back up to Google Drive or iCloud under your sign-in. You are responsible for keeping your cloud account secure and for understanding that restore may overwrite local data according to the App’s restore behavior.
We do not operate your Google or Apple account. Their privacy policies apply to cloud storage. Loss of cloud access, quota limits, or provider outages may prevent backup or restore; maintain your own copies of critical information where needed.
Trackers, calculators, blueprints, dino library data, themes, and similar content are created by you. You retain ownership of your user content. You grant us a limited license to process that content only as needed to provide App features (including backup when you enable it and Support when you attach relevant details).
The App is unofficial and not affiliated with Studio Wildcard, Snail Games, or ARK trademarks owners. Game names and assets referenced for utility purposes remain their respective owners’ property.
With your permission, the App may use notifications (for example tracker expiry reminders), camera or photo library access (blueprint scanning), network access (ads, billing verify, Support, backup), and related OS permissions. You can revoke permissions in system settings; some features may stop working.
Local App data remains on your device until you delete it or uninstall the App. Server-side Support logs and Premium verification records are retained as needed for operations, fraud prevention, accounting, and legal compliance, then deleted or anonymized when no longer required.
We use reasonable technical and organizational measures to protect data we control. No method of transmission or storage is 100% secure. You are responsible for securing your device and store accounts.
The App is not directed to children under 13 (or the minimum digital consent age in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us via in-app Support and we will take appropriate steps.
The App relies on third parties such as Google Play Billing, Google AdMob / UMP, Google Sign-In / Drive, Apple iCloud (on iOS), and hosting for Support / Premium APIs. Their processing is governed by their own terms and privacy policies. We encourage you to review them.
You agree not to misuse the App, interfere with servers or other users, submit unlawful or abusive Support content, automate abuse of ads or billing, or use the App for any illegal purpose. We may investigate and act on violations under Section 7 and applicable law.
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant uninterrupted, error-free, or virus-free operation, or that calculations, timers, or game-related data are accurate for your specific ARK server settings.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VELOXITY CORE AND ITS CONTRIBUTORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR BUSINESS, ARISING FROM YOUR USE OF THE APP OR PURCHASES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP OR A PURCHASE SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC ENTITLEMENT GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS BEFORE THE CLAIM (OR ZERO IF YOU PAID NOTHING).
We may update this Policy at any time. The “Last updated” date will change when we do. Continued use of the App after changes become available constitutes acceptance of the revised Policy. Material changes may also be noted in What’s New or on the Plans screen.
Questions about this Policy, privacy, ads, or purchases: use Settings → Support in the App, or contact the publisher through the store listing for ArkMate.
Public policy URL (for store listings): https://arkforge.veloxitycore.com/privacy